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Epaton Customer Support Centre

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London Office

Tallis House, Tallis Street, London, EC4Y 0AB

Bradford Office

Albion Mills, Greengates, Bradford, BD10 9TQ

Charity swaps SAN for Hypergrid hyper-converged to save £1m

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Tearfund saves £950,000 by deploying Hypergrid hyper-converged in place of HP servers and SAN, cutting costs on space, power, staff and hardware, and avoiding VMware

UK charity Tearfund has deployed Hypergrid hyper-converged infrastructureand saved nearly £1m. The company replaced its traditional server, SAN, and networking equipment, and has saved money on equipment, staff, power and space.

Acquisition of Critical Impact Limited by Epaton Ltd

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Today, Tuesday 5th August 2014, the assets, goodwill and contracts of Critical Impact were acquired by Epaton Limited. As part of this transaction, all current customer support contracts have novated to Epaton and will continue to be supported by them and by the team that you have previously worked with at Critical Impact as all staff have also transferred.

The Directors of Epaton bring between them over 75 years of industry experience to the market and some were previously the directors of NTS (UK) Ltd, a leading security systems integrator and managed services provider, which was acquired by Capita PLC in March 2014. They have acquired Critical Impact as part of their plans to accelerate their entry into the data storage market and see the experience and expertise of the previous directors of Critical Impact, who will be staying with the business, as crucial to the on-going delivery of customer service excellence in this market.

The service that you have received over the years from Critical Impact will now continue under the Epaton name, the methods and numbers that you use for raising calls and your key contacts will not immediately change and as such we very much expect this transition to be an extremely smooth process for you.

If you have any questions or concerns then please call me directly on 07863 287606 and I will be very happy to discuss these with you.

We thank you very much for your business during our time at Critical Impact and we very much look forward to continue supporting your business going forward as Epaton.

Yours sincerely

Phillip Dick
Managing Director

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